How To Order

  • Order WLW products on line and by credit card.
  • Contact info@wildlifewoodcraft for the location a dealer in your area.
  • All payment information is private and confidential.
  • We stand by our products and make every effort to make your buying experience a positive one.

 

Shipping

  • All destinations will be quoted on a per order basis.
  • Mantels and shelves under 80” in length will be shipped via ground service.
  • All orders are professionally packaged to prevent shipping damage
  • Before accepting the order, open the carton and inspect the content for possible damage.
  • Should you discover any product damage, note it on the packing sheet, refuse the shipment and contact us immediately.
  • WLW cannot be held responsible for damaged items if there is no notation made with the shipper.
  • If you are unable to inspect the contents of the delivery and discover damage, call us immediately.

 

Satisfaction & Return Policy

  • WLW designers and artisans are committed to providing high quality products.
  • If the purchaser is not satisfied with the product, return the item for a full refund less a 20% restocking fee.
  • We cannot accept returns of custom items which includes non-standard sized, stain or painted mantels or shelves.

Contacting Wild Life Woodcraft

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